Reference

Privacy Policy for Indonesia Account Data

Your account, wallet, device, and lobby activity are covered in this Privacy Policy before you open Andar Bahar, Egypt Book of Mystery, or Basketball Betting.

DANA wallet recordsOVO account checksGoPay privacy handlingQRIS transaction matchingSupport 10:00-02:00 WIB
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waeungjackpot Privacy Policy for Indonesia Account Data
CONTACT PATHS

Privacy Help Through Local Channels

Privacy questions need a clear route, not a generic inbox. Use the channel that matches your request: chat for urgent account access, email for written data requests, and wallet screenshots only when a transaction needs matching. We may ask you to confirm your account ID and registered phone number before we discuss personal data, because that check protects your account from people who are not you.

Team online

Live Chat Privacy Desk

Use live chat from the lobby footer for urgent privacy questions, such as a login you do not recognise. We answer in English and Indonesian from 10:00 to 02:00 WIB.

Email Request Route

Email [email protected] with your account ID, registered phone number, and the privacy request type. We use that trail for access, correction, deletion, or cookie questions that need written handling.

Wallet Record Check

Open Wallet, choose the DANA, OVO, GoPay, or QRIS record, and send us the transaction time. We check only the data needed to match your account and payment record.

DATA HANDLING

What We Do With Your Data

Our Privacy Policy is written around real account operations: login checks, wallet matching, cookie settings, dispute handling, and privacy requests.

Account Setup Data

When you create an account, we store your account ID, registered phone number, password hash, language choice, and login history. We use those details to verify access before changing personal data.

Cookie Choices

Cookies help remember your session, device, and selected display settings. On Chrome for Android, you can manage them through Settings, Site settings, Cookies, then reload the page.

Payment Privacy

For DANA, OVO, GoPay, and QRIS, we keep transaction references, timestamps, status, and account links needed for wallet matching. We do not need your payment app password or OTP.

Game Activity Logs

Activity in Crash Games, Bingo, Fish Hunter, and live tables may create account logs. We use them to check balance questions, session errors, and requests about account data.

Retention Rules

Some records are kept while your account remains active, and some are kept longer when needed for payment matching, dispute checks, security events, or legal duties that apply locally.

Change Requests

You can ask to access, correct, or delete eligible personal data by email. We verify your identity first, then explain what can be changed and what must be retained.

Privacy Questions Before You Join

Before you open an account, you may want to know how we handle identity checks, wallet records, cookies, and data requests. These answers focus only on the Privacy Policy and how it applies to your account. If your situation involves a specific transaction or login, contact us with the time, device type, and wallet method so we can check the right record.

We collect the details needed to create and protect your account, such as account ID, registered phone number, password hash, login time, device type, and language choice. We use them for access checks and privacy handling.

Wallet records help us match your balance activity with DANA, OVO, GoPay, or QRIS references. We keep timestamps, status, and transaction IDs so privacy requests and payment questions can be checked accurately.

Yes. Email [email protected] from the address linked to your account and include your account ID plus the detail that needs correction. We verify ownership before changing personal data.

Cookies keep your session active, remember device settings, and help flag unusual access. On Android Chrome, open Settings, Site settings, Cookies to adjust them, then return to the lobby and sign in again.

We share only what is needed to process and reconcile DANA, OVO, GoPay, or QRIS transactions, such as reference numbers and status checks. We do not send your payment app password or OTP.

We keep request records long enough to answer you, prove what action was taken, and meet operational or legal duties that apply locally. Some payment and security records may need longer retention.

You can request deletion of eligible data by email. We verify your identity, close the request in writing, and explain any records we must retain for wallet matching, security checks, or local legal duties.

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